Privacy Policy

Effective Date: 1/01/2025

New Cal Metals (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or communicate with us.

 

Information We Collect

We collect the following types of information to provide and improve our services:

1. Personal Information: Includes your name, email address, phone number, and mailing address when you place an order, request information, or opt-in for communications.
2. Payment Information: Payment details are processed securely through third-party payment processors and are not stored on our servers.
3. Usage Information: Includes data such as IP addresses, browser type, and website usage analytics to improve user experience.

 

How We Use Your Information

We use your information for the following purposes:

1. Order Fulfillment: To process, confirm, and deliver your orders.
2. Customer Support: To respond to inquiries and provide assistance.
3. Communication: To send updates and via phone, SMS, or email about your orders. We do not conduct marketing via SMS under any circumstances. You can opt out of e-mail marketing communications at any time by sending us an email or contacting us directly at +1 (916) 652-7424, or emailing us at info@newcalmetals.com.
   1. You must explicitly OPT-IN to receive general communications from us and order updates via SMS. Simply text JOIN, or SUBSCRIBE to +1 916-652-7424 to OPT-IN for SMS communications. After OPT-IN, you may stop SMS communications at any time by texting STOP, or UNSUBSCRIBE to +1 916-652-7424.
4. Compliance: To comply with legal obligations and enforce our terms of service.

 

How We Protect Your Information

We implement industry-standard measures to safeguard your personal information, including:

1. Secure servers and encryption for data transmission.
2. Restricted access to personal information.
3. Regular monitoring for potential vulnerabilities.

 

Sharing of Information

We do not sell, rent, or share your personal information, including your mobile data, with any third party for marketing purposes, nor do we conduct marketing via SMS under any circumstances. Your data is only shared as necessary with trusted service providers for purposes such as payment processing and order delivery.

Your Choices

1. Opt-Out: You may opt out of email, or phone communications by contacting us directly at info@newcalmetals.com
2. SMS Consent: You must explicitly OPT-IN to receive general communications from us and order updates via SMS. Simply text JOIN, or SUBSCRIBE to +1 916-652-7424 to OPT-IN for SMS communications. After OPT-IN, you may stop SMS communications at any time by texting STOP, or UNSUBSCRIBE to +1 916-652-7424.
3. Access and Update: You can request access to or updates of your personal information by contacting us.

 

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings.

 

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

 

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

New Cal Metals Inc.
Email: info@newcalmetals.com
Phone: +1 (916) 652-7424
Address: 3495 Swetzer Rd. Suite 100, Loomis, CA. 95650